Hello WU Friends!
Inaugurated on May 7, 2012, by Minister of Tourism and Creative Economy at the time, Mari Elka Pangestu, Pegipegi provides the best online reservation service for Indonesian travelers.
Pegipegi committed to be your fun traveling partner by inspire and inform you about exciting travel destinations from our social media, website, and mobile application.
Right now Pegipegi is connected with more than 7.000 hotel options, more than 30.000 flight routes, as well as more than 1.600 train routes and Airport Train (Railink) which you can book from Pegipegi website and mobile application. Enjoy an easy booking with various promo and payment methods, from bank transfer, credit card, to installment. Our customer service will always be ready to assist you professionally to have a satisfying booking experience.
Survive in the midst of competition
Not a few OTA services have emerged in the past five years. This does not make Pegipegi afraid of competition. Ryan explained that one of the things that made Pegipegi last until now was that it tried to offer the best online ordering service for its customers. Focus on customer satisfaction.
"In addition, we also provide traveling tips and reviews that might be very helpful to customers as a reference for traveling. Supported by the many customer service promos and services that are very helpful, we believe Pegipegi might be well received by the Indonesian people, "Ryan said
Furthermore, the presence of new players made Pegipegi increasingly challenged. The high and tight competition is converted into a spirit to improve service quality, site appearance and product inventory to provide convenience and choice for Pegipegi customers, both customers and new users.
Ryan himself feels competition in the OTA sector is still open. This is because people do not tend to only use one OTA. The ease of comparing prices and quality of service is also a reason for the community not to be fanatical about an OTA. Homework for the OTA business is competing in terms of quality to satisfy their customers.
Ryan explained to DailySocial that based on ordering data in Pegipegi there was a significant increase. From 2015 to 2016 for example, orders rose to reach 250%. This condition makes Pegipegi quite confident by setting targets for this year, doubling the growth of transactions compared to the previous year.
"Seeing this rapid growth, Pegipegi is optimistic to target, at least the transaction will increase 2-fold the following year. Therefore, Pegipegi has prepared various things to achieve these targets, including developing easier ordering services; increase the amount of inventory, increase the choice of payment methods; and collaborating with various parties to present a variety of attractive promos to ensure customer satisfaction. With this, we are optimistic that in 2017 the transaction growth will increase by 200% compared to the previous year, "concluded Ryan.
Author: Prayogo Ryza